We visualize the importance of ultimate goal of improving business relationships with customers, assisting in customer retention and driving sales growth. Knowing your customer, serving them to their satisfaction and getting repeated clients is again a challenge in this ever changing industry of FandB. Our CRM module is a step toward this goal and we successfully achieve our target.
- We have a Dynamic CRM system offered on SAS .
- Managing your Guest detail by recording the customer information.
- Customer buying behavior and complete order history
- It is smart sense helps the customer choose their orders.
- It is enriched with various loyalty program and discount cards for the customer.
- Some of the loyalty and Customer engagement strategies you can implement using Romio are
- Pre paid Cards Helps you to generate cash flow in advance while creating long term customers at the same time.
- Privileged Cards Enables you to offer discounts to high spending and regular customer.
- Cash Back Cards Reward your customer and enable them to redeem on subsequent visits
- Gist cards Offer rewards to first time customers and make them repeat visits.
- Points based Loyalty cards Customers earns points at every bill and can redeem them as and when required.
- Next Visit offer Reward guest based on the number of time they visit the restaurant. Ex. Free beer on next visit.